Support

Ask anyone to define a successful project and they will say it's one that comes in on time and within budget. R4IT Labs has the ability to deliver against your targets: we meet your goals and wherever possible reduce the impact on the business during the works. We ensure client projects are properly defined and managed, delivered on time, on budget, as per business needs and provide a working solution on completion.

R4IT Labs has end to end project support services and also phase wise support services. Our approach is based on best-practice methodologies and a combination of processes tailored to fit the specific needs of its client. Throughout the project life cycle, we apply tried and tested methods that include planning, change control and risk management.

The key benefits of R4ITlabs's Project Support Services are:

Tailored project support – You will have access to multi-lingual, 24x7x365 services tailored to the specific requirements of each project – bespoke reports, quality checks, direct communication paths and assessments.

Improved customer satisfaction – Real time escalations and the tracking of dependencies ensure a quality, consistent and on-time delivery.

Best practices – Our Project Support Services follow ITIL methodologies, pulling together best practices and procedures that are in line with company standards.

Secure data store and customer access - All project information, including sign-offs, photographic evidence and reports are held in secure data storage allowing secure access for customers.